Quick Answer: Do I Have To Return My FiOS Router?

Can I return my FiOS router?

Take the router to a UPS Store that accepts Verizon FiOS equipment returns.

Have them mail it back, and be sure to get tracking information for the package!.

Do I really need a FiOS router?

FiOS can be configured to provide an Ethernet connection from the ONT. This makes it easy to use a non-Verizon router. However, reports are that Verizon will not complete a FiOS install without one of their routers; regardless of if Ethernet or MoCA is used. You can buy or rent a router from Verizon.

Can I return Verizon FIOS equipment to store?

At many (but not all) of the Verizon Fios TV store locations below you can: Return a Set-Top Box (see our options for returning equipment) Pay your bill. Order Verizon products and services.

How do I cancel Verizon TV and keep Internet?

Re: Removal of TV but keep internet services However if you call the 1-800-VERIZON between 8 am till 5 pm Eastern Daylight Time simply say “cancel service” will direct you to a retention representative. Please be aware they may just be a customer rep who will try to sell you anything to keep you getting service.

How do I cancel my Fios Internet service?

You’ll need to provide your account number to cancel the service, so have that handy when you call. The Verizon Fios Customer Service number is: 1 (800) 837-4966.

What FiOS equipment needs to be returned?

You need to return the router, STBs and remotes. The ONT, BBU and PSU can remain. Unplug the power to the PSU and open the BBU and disconnect the battery.

Where can I drop off my Verizon FIOS equipment?

Verizon Store Locations Find “The UPS Store” locations to drop-off Fios equipment.

Can I replace FIOS router with my own?

So you can’t use your own modem with Verizon Fios, but you can use your own router. Verizon says any router will work with your Verizon Fios ONT device. You will need to plug it into the ONT using an Ethernet cable and make sure the settings are switched from Coaxial to Ethernet.

What is the best router to use with Verizon FIOS?

Linksys Max-Stream EA7500Our choice for the best router for Verizon FiOS is the Linksys Max-Stream EA7500. This router has the speeds that most networks need as well as reliable coverage and great power. That said, some networks do need more points of access or even a higher performance level than the Linksys EA7500.

What is the best router for Verizon FIOS?

The best Verizon Fios-compatible routersOverall best performance router: The NETGEAR Nighthawk AC1900 R7000.The router provided by Verizon Fios: Verizon Fios Gateway AC1750 Wi-Fi (G1100)Most affordable router: TP-Link AC1750 Smart Wi-Fi Router.Most advanced router: Linksys – WRT AC3200 Dual-Band Wi-Fi 5 Router.More items…

How long do I have to return Verizon FIOS equipment?

within 30 daysEquipment returns To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected.

Does Roku work with FiOS?

Roku won’t connect through FiOS. You will connect the Roku directly to the TV with a separate HDMI cable.