Question: Can I Get A New BT Home Hub For Free?

Does BT Smart Hub 2 need a modem?

Smart Hub 2 has a modem built in but has no WAN port to use your own router through the Smart Hub modem.

There is no way to enable ICMP port on modem in BT Smart Hubs, which prevents BT customers access networking tools like Think Broadbands Network Performance Monitor..

How do I replace my BT Home Hub?

So all you need to do is:Unplug the modem for two minutes.Discard the BT ethernet cable with red connectors.Connect the modem to your router with a new ethernet cable.Switch everything on.Set up your router according to the instructions.The username is bthomehub@btbroadband.com – no password is needed.

Why is BT sending me a new hub?

Could be that you are being moved to fibre broadband from standard broadband. BT are trying to get rid of ADSL and move customers to VDSL. If so, it will be a free upgrade.

Can I use someone else’s BT Home Hub?

Re: Can I use my bt hub 6 at a different house? As long as it is a BT line. Logins are generic, any home hub can be used on any BT line.

What is the difference between BT Smart Hub and Smart Hub 2?

BT has a new Hub – the BT Smart Hub 2 – which it claims is the most powerful Wi-Fi hub of all the big broadband providers. While the size and premise remains much the same as the previous Smart Hub, the move to a rounded detail in the centre of this hub gives a strong hint as to what it wants to do.

Does BT charge to replace Home Hub?

Re: BT Home Hub replacement If you leave within 12 months, they will charge you for it. … However, in any case, as I have already indicated BT normally (in my experience) replace a Hub if it ceases to be fit for purpose after the completion of the 12th month period.

Is the new BT Home Hub better?

The site concludes: “For BT customers, it’s well worth upgrading to, particularly if you’re on a fast fibre connection.” USwitch says the Smart Hub is a: “major upgrade from the Home Hub 5. It’s faster, wider-ranging and transmits signals through walls better than before.

Can I swap my BT Home Hub for another router?

Re: can you change bt hub? The home hub is a router. You can replace it if you wanted. You just have to make sure its suitable for bt infinity ie buy one with a built in vdsl modem or buy one that says for cable connections.

What is the difference between BT home hub and business hub?

The only difference between the Business Hub 5 and the Home Hub 5 is that the Business Hub 5 is able to be used with public static IP ranges, where the home hub can’t.