Quick Answer: How Do I Report Unauthorized Purchases On ITunes?

How do I stop Apple from charging my card?

Cancel iTunes subscription: method 2Open iTunes and select Store > Sign In.Enter your Apple ID info.Click Store > View My Account.Scroll down and find Settings section.You will see Subscriptions option, click Manage.Click on the subscription that you want to cancel.Select the Off button to turn off Auto-Renewal..

Why is Apple denying my refund request?

From time to time, Apple may refuse a refund request if we find evidence of fraud, refund abuse or other manipulative behaviour that entitles Apple to a corresponding counterclaim.

How do I cancel an unauthorized Apple purchase?

Go to reportaproblem.apple.com. Sign in with your Apple ID and password. If you see the “Report” or “Report a Problem” button next to the item that you want to request a refund for, click it. Follow the instructions on the page to choose the reason why you want a refund and submit your request.

How do I restore iTunes purchases?

To restore purchases on Apple platformFirst of all, delete the app from your device.Tap Settings in your device.Navigate to iTunes & App Store.Tap User and log out.Log in with the same Apple ID that originally purchased.Download the app again, tap Options menu and choose Restore purchases.More items…•

How do I get a refund on Apple purchases?

Go to reportaproblem.apple.com. Sign in with your Apple ID and password. If you see the “Report” or “Report a Problem” button next to the item that you want to request a refund for, click it. Follow the instructions on the page to choose the reason why you want a refund and submit your request.

How do I report unauthorized Apple purchases?

Report A PurchaseGo to reportaproblem.apple.com.Enter the Apple ID and password that you used to buy the item, then choose Sign In.Choose Report a Problem next to the item that you need help with.Choose your problem from the menu.Follow the onscreen steps.

Can iTunes purchases be refunded?

When you purchase an item from the App Store or iTunes, it is possible to obtain a refund on items purchased within the past 90 days if you have a legitimate reason. … Returning iTunes and iOS purchases If you need to report a problem with a purchase, start iTunes on a Mac or PC and open the store.

What do I say to get a refund from Apple?

Click “Report a Problem,” then “Report a Problem” again next to the item you want to get redirected to Apple’s webpage. If it’s older than 90 days, you won’t be able to proceed, and will be directed to contact Apple Support with your request.

Is Apple good about giving refunds?

It’s worth remembering that even though refunds are possible, this is not a means to get a free trial—Apple still doesn’t offer trials for apps—and it’s likely Apple will clamp down if that’s the route you take. If you bought an app that simply doesn’t work, or is broken in some way, however, a refund is possible.

How do I dispute an Apple store charge?

Log in with your Apple ID user name (typically your email address) and password. Select the appropriate tab—all, music, movies, TV shows, apps, or books. Select Report a Problem to the right of the purchase you want a refund for. Click on Choose Problem and select your problem from the menu.

How do I get my money back from iTunes?

How to get a refund using your iPhone or iPadLaunch Mail from your Home screen.Search for “Your receipt from Apple” if it’s not immediately visible.Tap on the receipt for the purchase your want refunded. … Tap Report a Problem next to the purchase you want to report. … Enter your Apple ID and password when prompted.More items…•

How do I get a refund for anything?

How to Get a Refund on Almost Anythingmlasaimages/Shutterstock. Know the right time to try a return. Try going at a less busy time, Bodge advises. … Brian A Jackson/Shutterstock. Don’t wait too long. Many stores have 30- to 60-day limits on returns and exchanges. … Andrey_Popov/Shutterstock. Try and keep tags on and have the receipt.

Does iTunes refund unauthorized purchases?

Get a refund Then they can write “Refund for In-App Purchases made by a minor” in the Details section, followed by the receipts for the unauthorized in-app purchases for which they’re seeking refunds. The company said it will email customers about the status of their refund.

Why won’t Apple let me get a refund?

Please mail to the customer service of the app store. Explain the problem to them in mail and attach few images too! … You’ll find links to contact iTunes/Apple Store Customer Service. Note that because, as explained in the Terms of Sale, all sales are final, they are under no obligation to give you a refund.