Question: Is There An Xfinity Outage In My Area?

Why is xfinity not working?

Restart Your Device (Gateway/Modem) Restarting your modem can fix a lot of common problems.

Tap Restart this device if you’re on an Apple device.

If you’re on an Android device, tap the Troubleshoot option instead.

It’ll take five to seven minutes to scan your system, restart your modem and check its performance..

Why does Xfinity have so many outages?

Outages are caused by external forces acting on the Comcast lines. Car accidents knocking down a pole that has the fiber/coax attached to it. Squirrel chews (yes for some reason they like to bite and chew the PVC coating.) Cuts due to other industries, like tree trimming or underground utility work.

Is there a cable one outage in my area?

To see if there is an outage in your area, or to report a down line or area service interruption: If you are a Sparklight customer, please call 1-877-692-2253.

What do I do if my Xfinity Wifi isn’t working?

Troubleshoot Internet through My AccountGo to the Internet Service tab in My Account (you may be asked to sign in using your Xfinity ID and password).Scroll down to Devices. Find the modem and select Restart Modem.Select Start Troubleshooting to begin your modem restart. This can take up to seven minutes.

Why does my TV say connected but no Internet?

Sometimes, an old, outdated, or corrupted network driver can be the cause of WiFi connected but no Internet error. Many times, a small yellow mark in your network device name or in your network adapter could indicate a problem.

How can I tell if my router is not working?

To test if your router is working, try to ping one computer using another computer in the same network. You should be able to do this if the router is working properly. Your computer’s firewall must be disabled as well. To learn more on how to check the computer’s connectivity with the router, click here.

Why is my internet not working?

Check that Wi-Fi is turned on and you are connected. Turn Wi-Fi on. If this is not displayed, or none of the bars are filled in, you may be out of range of a Wi-Fi network. Move closer to the router, check to see if you have a stronger Wi-Fi connection, and try again.

How do Internet outages happen?

Internet outage. An Internet outage or Internet blackout can occur due to censorship, cyberattacks, disasters, police or security services actions or errors. Disruptions of submarine communications cables may cause blackouts or slowdowns to large areas.

How do I reset my Internet modem?

To reboot your modem and your WiFi router:Unplug the power cord from the back of the modem and remove any batteries.Unplug the power cord from the WiFi router.Wait 60 seconds, and then reinsert any batteries and reconnect power to the modem.Wait at least two minutes to allow the modem to power up.More items…

How do you fix WiFi is connected but no Internet?

Ways to fix ‘WiFi connected but no Internet’ issuesCheck your router/modem. … Check Router Lights. … Restart your Router. … Troubleshooting from your Computer. … Flush DNS Cache From Your Computer. … Proxy Server Settings. … Change the wireless mode on your Router. … Update outdated Network drivers.More items…•

What is causing the Comcast outage today?

According to Down Detector, there have been over 11,000 reports of Comcast outages since 12:30PM ET. … Comcast confirmed on Twitter that the outage was caused by one of its “large backbone network partners” having cut a fiber cable, which could also be affecting other ISPs.

How do I reboot my Comcast router?

Restarting Your Xfinity Gateway via My Account OnlineLog in to your account at xfinity.com/myaccount using your Xfinity ID and password.Scroll down and select Manage Internet.Select Restart Modem to begin troubleshooting.Select Start Troubleshooting to begin your modem restart.

Why does my Xfinity Internet keep disconnecting?

Sometimes your Internet may be disconnecting due to reasons that are specific to your connection only, such as: a defective cable from your modem / router to your computer. Wi-Fi hotspot strength is insufficient – you may be near the edge of the WiFi network.

How often should I reboot my wifi router?

“In general, it’s a great idea to reboot the main Internet router every couple of months. A router reboot can fix certain Internet connectivity issues, from no Internet connectivity to slow wireless connections, and should be one of your first troubleshooting steps in a home or consumer environment.